Rethinking the future of Eikon for a mobile-first financial world.
As the lead of the mobile team for Thomson Reuters’ Eikon (now Refinitiv Eikon), I drove the initiative to address the growing demand for next-generation mobile solutions among financial professionals. Eikon—an open-technology platform with extensive market data—needed an intuitive mobile experience that simplified its vast capabilities without sacrificing depth.
The solution? A new Eikon mobile app that delivers critical financial insights, personalized tools, and real-time data in a streamlined, user-friendly environment. Financial professionals now have the flexibility and speed needed to make informed decisions from anywhere.
My Role & Key Contributions
1. Interaction Strategy
Defined interaction models that prioritize immediate access to essential data, ensuring minimal friction for on-the-go users.
2. New Visual Strategy
Developed a cohesive design system adapted for smaller screens—balancing a modern look with Eikon’s established brand identity.
3. App Strategy
Outlined the roadmap for a scalable mobile platform, integrating only the most relevant features to avoid overwhelming the user.
4. New Features & Experience Discovery
Identified and validated innovative tools—like real-time alerts, watchlists, and intuitive filtering—to elevate the mobile experience.
5. Research & Analysis
Leveraged user feedback, market comparisons, and analytics to refine features and gauge the impact of design decisions.
6. UX / UI
Created wireframes, prototypes, and high-fidelity mockups for iterative testing, ensuring a seamless user flow from discovery to in-depth analysis.
Impact & Outcomes
• Streamlined Experience: Reduced clutter and intuitive navigation empower professionals to quickly access the data they need.
• Mobile-First Adoption: Enhanced flexibility and responsiveness led to higher adoption rates among a new generation of market users.
• Competitive Edge: By providing real-time updates and insights on the go, Eikon remained at the forefront of financial data providers.